4th International Workshop on Business Process Design

Milan, Italy, 1 September 2008
http://workshop.process-redesign.org

To be held in conjunction with
the 6th International Conference on Business Process Management (http://bpm08.polimi.it/)

Workshop Background and Goals

Conscious (re)design of business processes is a powerful means for the pro-active improvement of process performance as well as for the more re-active achievement of higher process conformance. Despite its popularity and obvious pay-offs, process design is still more art than science. Many handbooks on the subject remain vague about how to actually derive superior process designs. The practice of business process design tends to rely on the creativity of business professionals to come up with new process lay-outs, but the outcomes of such efforts are hard to predict. Scientific approaches so far have focused often on only small, well-understood business domains. Overall, much more attention is devoted to process modeling techniques and standards. In a way, this is similar to agreeing on the language, without knowing what to say.

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